getting started
How do I get started?
To get started you simply sign up and complete your profile. You must have professional photographs & relevant work experience.
How much does it cost?
it is free to sign up with castango.
Does becoming a member guarantee work?
Becoming a member does not guarantee work. Castango is simply the marketplace to connect.
How is this different from an Agency?
Castango is an on-line marketplace connecting talent with clients direct. There is no middle man so you have control over how you promote yourself, which jobs you apply for and Castango is an on-line marketplace connecting talent with clients direct. There is no middle man so you have control over how you promote yourself, which jobs you apply for and
Is it safe to book jobs online?
With modern technology it is common to book work on-line, however you must do your due diligence with every job or client you work with. We vet each company to the With modern technology it is common to book work on-line, however you must do your due diligence with every job or client you work with. We vet each company to the Show more
FINDING WORK
What cities can I work in?
You can find a job in any location across the USA. Our advanced search feature allows you to filter your job search to multiple cities based on your location and criteria.
What types of work are available?
There are a variety of job opportunities including, but not limited to:
- Trade shows
- Social Media & Influencer Campaigns
How do I search for a job on Castango?
To search for a job you must sign up and become an active member of the website. Once your account is activated you can search our job board for current opportunities in your area and apply for free.
Do I have to pay to search for jobs?
It is completely free to search for job opportunities on Castango, however you must complete your profile 100% to apply for any jobs that interest you.
I found a job I like, how do I apply?
Once you find an opportunity that fits your criteria you may apply by submitting a cover letter to the employer. Please note that your profile must be 100% complete to apply.
What happens after I apply for a job?
Once you apply for a job you must wait for the client to get back to you. If they are interested they will contact you to notify you that you are booked.
GETTING PAID
How do I get paid?
Getting paid with Castango is easy. Once you have successfully completed your work assignment and verified by Castango, your payment will be deposited directly into your bank
Can I also work with an agency?
As an independent contractor you are free to work with as many agencies as you choose.
How much can I make?
You can make as little or as much as you’d like. Your earnings are based on the jobs you complete and the rates they pay.
How fast do I get paid?
Once the job is completed as required, and there are no disputes you will typically be paid within 7 - 10 business days.
What if a client wants to pay me directly?
Direct payment outside of the site is prohibited and is subject to fines outlined in our terms of service.
PRICING
How much does it cost?
It is free to sign up and apply for jobs. A 15% service fee is deducted from all bookings made through the website.
WORKING ON CASTANGO
What if I am unable to make it to a job that I book?
Professionalism is very important, however we know emergencies can sometimes arise so If you are unable to make a job you book it is important to notify your employer asap by quickly
Is the Client vetted?
It is up to you to vet the company that you work with based on their profile, history, ratings and reviews. We do our best to screen the companies that sign up however it is up to you to do
What if I have a bad experience?
Although you are working at will and must do your own vetting, if you encounter any misconduct on the job it is important to contact support@castango.com to report the issue immediately.
Can I rescind or delete my acceptance of a job?
Yes, you have the right to deny or cancel a job at any time. However, we recommend giving your client plenty of notice if you must cancel to maintain professionalism and protect your reputation.
What precautions should I take?
It is always best to do your due diligence with each client or job you book. Check out their website, BBB record, and even ask for references if necessary. We do our best to vet the
ACCOUNT PROFILE AND DATA PRIVACY
How do I close my account profile?
To cancel your profile you must go to your account settings under profile and hit the cancel button.
getting started
How do I get started?
To get started with Castango you simply sign up, complete your profile and post a job for free.
How is Castango different from a talent agency?
Cantango is an online marketplace connecting companies with talent direct. There is no middle man so you have control over the rate you pay, talent you pick and location.
FINDING TALENT
Where can I find talent?
We have a talent base across the country. Once you sign up you can upgrade to Pro and our advanced search feature will generate a list of qualified candidates in your region.
How do I know if a talent is qualified?
It is up to you to vet the talent that you hire based on their profile, experience, ratings and reviews. We do our best to vet the talent that sign up however it is up to you to interview the
What type of talent is available?
There is a variety of talent available including but not limited to:
- Models
POSTING JOBS
How many applicants will I get?
The number of applicants you receive is based on the quality of the job post. The rate and location play a big part and vary from state to state. You can upgrade and feature your job post to
How much should I pay talent?
Talent rates vary based on job type, skill, hours and expertise required, however with Castango the final decision is up to you and what your budget will allow. We recommend a
What type of talent is available?
There is a variety of talent available including but not limited to:
- Models
PAYING TALENT
How does the payment process work?
With Castango we make paying talent safe and secure. You set the rate and once you find the talent that fits your requirements you will make full payment for the talent booking online with
Is there a money back guarantee?
There is no money back guarantee, however there is a 48 hour period after the job has been completed to dispute any issues with talent. After the 48 hours has passed your payment
Do I need to send out tax forms for the talent I hire?
The benefit of using Castango is that we handle all of the paperwork. If your freelancer is correctly classified as an independent contractor you should not be responsible
WORKING WITH TALENT
What if a talent does not show?
We encourage our talent to always be professional, but if an emergency or cancellation happens, you can easily find a replacement through Castango. Simply,
Can we hire talent direct or on-going after?
Direct payment outside of the site is prohibited and is subject to fines outlined in our terms of service. If you wish to hire talent long term or for an on-going engagement contact
What is the cancellation policy?
You have up to 72 hours prior to the event to cancel your job for a full refund. If you exceed this time frame you will lose your deposit.
PRICING
How much does it cost?
It is free to sign up, but to become a professional Castango member you gain access to all of the sites features it costs $295 annually and includes posting jobs, advanced search, direct messaging, streamlined booking and payment as well as ratings and reviews.
ACCOUNT PROFILE AND DATA PRIVACY
Who can see my contact information?
We protect your privacy. Your contact and billing information is secure through our database and protected at the highest PCI compliance standards.